FAQ

About the Shop

1. What is MandoMc Designs?
MandoMc Designs is a story-rich art brand for seekers, wanderers, and worldbuilders. I create dark fantasy maps, journal pages, and limited print art collections that feel like portals to another world. Everything is handmade or carefully curated to help you feel seen, inspired, and a little more at home in your space.

2. When was MandoMc Designs founded?
The seeds were planted in 2016, but the brand truly came to life in 2019 as I leaned into selling my own art and sharing the world of Aegimius with kindred spirits.

3. What makes MandoMc Designs different?
Each piece is created with deep care and layered storytelling—crafted not for trends, but for emotional resonance. This is a place for the neuro-spicy, the nostalgic, the magic-minded. For those who crave meaning in their space, and a reminder that they’re not alone.

Product Questions

4. What kind of products do you offer?
Fine art prints, fantasy maps, journal pages, and occasionally digital downloads—all with emotional depth and symbolic meaning. Everything is either made to order or lovingly prepared in small batches.

5. Are your prints eco-conscious or handmade?
Many prints are produced in-house with archival-quality ink and paper. I aim to minimize waste and use recyclable packaging whenever possible. I believe that care in the process adds to the magic in the final piece.

6. Will your art fit my aesthetic?
If you love dark academia, cottagecore, Wiccan or Pagan symbolism, or storytelling that feels like a secret tucked inside a journal—you’ll feel right at home here.

Order & Shipping

7. How do I place an order?
Simply browse the shop, add your favorite pieces to the cart, and follow the checkout process. If you need help choosing, feel free to reach out.

8. Do you offer international shipping?
Yes! I ship worldwide. Just enter your address during checkout and available options will appear.

9. When will I get my tracking number?
Once your order ships (usually within 2–7 business days), you’ll receive a confirmation email with tracking information.

Returns & Support

10. What’s your return policy?
Returns are accepted within 15 days of delivery on eligible items. A 30% restocking fee may apply. If your item arrived damaged, I’ll cover the cost of replacement or return.

11. How do I contact customer support?
Email me anytime at mandomc.designs@gmail.com or call/text 979-319-4162 (Mon–Fri, 9am–5pm CST). I’ll get back to you as quickly as I can.

12. Do your products come with a warranty?
While there’s no formal warranty, I stand by my work. If there’s ever a problem with quality or condition, just reach out and I’ll make it right.

Need something else? Don’t hesitate to send a message. I’m here to help you find the piece that feels like it was meant for you.