Shipping Policy

Shipping & Returns

📦 How Much Does Shipping Cost?

Shipping costs may vary depending on the item and destination. You'll see your final shipping rate at checkout. We don’t pad prices—we just cover what it takes to get your piece to you safely.

⏳ Processing Time

Most pieces are made to order with care and intention. Please allow 2–3 business days for your order to be processed and prepared. This includes printing and quality checking—because each piece deserves to arrive feeling like a small ritual, not just a package.

🚚 Estimated Delivery

Once your order is on its way, you’ll receive tracking info via the email you used at checkout.

Typical delivery time: 10–14 days (depending on location and carrier).
Delays can occasionally happen—especially during holiday seasons or due to carrier slowdowns. If your package hasn’t arrived in that window, please reach out. I’ll look into it personally.

🕯 If your order hasn’t arrived within 60 days of purchase, and it’s not due to an address error or a missed delivery, you’ll receive a full refund—no questions asked.

🔁 Returns & Refunds – My Promise to You

If your item arrives damaged or not as described, I’ll cover the return shipping and send you a replacement ASAP. No hassle. Just send me a message within 15 days of delivery.

All returns must be in original condition and packaging.

💡 Change of Heart? Here's What to Know

For non-defective items or returns based on preference, I offer refunds minus a 30% restocking fee. You’ll receive a return label, and once the item is received in its original condition, your refund will be processed promptly.

Returns must be made within 15 days of delivery.
I reserve the right to decline returns after that window has passed.

Need Help?

Reach out—you're never bothering me.
📧 mandomc.designs@gmail.com
📞 979-319-4162 (Mon–Fri, 9am–5pm CST)

You're not just buying art—you’re bringing home something meaningful. I want the experience to feel that way from start to finish.